Included
Product support
- Reproducible product bugs
- Setup questions within the documented README and Quick Start scope
Support policy
Focused product support, without an open-ended services contract.
The kits are source-code products. Support covers reproducible product bugs and documented setup questions—not individual product development.
Not included
Services outside the purchase
- Custom development
- Project-specific integration or consulting
- Deployment work
- SLA or guaranteed response times
- Perpetual updates
- Compatibility guarantees with future third-party versions
Buyers are responsible for validating the kit in their intended environment and for deployment, access control, secrets, backups, monitoring, and production configuration.